How to Find Your DeLonghi Coffee Machine Model Number

Identify the exact DeLonghi model code before following a fix, downloading a manual, or ordering a part. One reference for Dedica, Magnifica, and other De'Longhi coffee machines.

Quick Answer

The DeLonghi model number is printed on the rating plate, typically at the base of the machine, as a letters-and-numbers code such as ESAM5500.M. The serial number is a different 18- or 19-character code behind the water tank. Use the full model code from the plate, suffix included, when searching De'Longhi support or ordering parts.

Already have the code? Go back to DeLonghi coffee machine troubleshooting by model to match your symptom.

Where the DeLonghi Model Number Is Printed

De'Longhi states that the model number is typically printed on a rating plate at the base of the machine. De'Longhi gives ESAM5500.M, KBO1401, and PACN115EC as examples of the format, so expect a letter prefix followed by digits and often a dot-separated suffix.

To read the DeLonghi rating plate on the base, use ordinary care: switch the machine off and unplug it before moving it, and lift or tilt it gently so nothing spills. A phone photo of the plate saves tilting it again later and gives De'Longhi support a clear image if the printing is worn.

DeLonghi Model Number vs Serial Number

The DeLonghi model number identifies the machine design; the DeLonghi serial number identifies your individual unit. De'Longhi's serial number guide places the serial number behind the water tank on coffee machines, and on automatic (bean-to-cup) machines it also appears as a scannable QR code.

DeLonghi machine type	Serial number location	Serial number format
Automatic (bean-to-cup)	Behind the water tank; connected models also show it in menu settings or the Coffee Link app	18 or 19 alphanumeric characters
Manual espresso (Dedica, La Specialista)	Back of the machine, behind the water tank	18 alphanumeric characters

De'Longhi's customer service page asks for the product name, model number, serial number, and proof of purchase, so record both DeLonghi codes before contacting support.

How to Read a DeLonghi ECAM, ESAM, or EC Model Code

A DeLonghi coffee machine model code has three parts: a letter prefix for the product line, a model number, and an optional suffix. The examples below come from De'Longhi's own pages.

Example code	Machine	What the code shows
ECAM22.110.B	Magnifica S, Black	ECAM prefix on a fully automatic machine; .B suffix matches the Black finish
ECAM22.110.SB	Magnifica S, Silver Black	Same ECAM22.110 core; .SB suffix matches the Silver Black finish
ESAM5500.M	Example in De'Longhi's model-number FAQ	ESAM prefix, model number, single-letter suffix
EC685	Dedica EC685	EC prefix on a manual portafilter espresso machine

Copy the whole DeLonghi code, prefix to suffix, rather than the product name on the front panel. Machines sold under one name, such as Magnifica, span several ECAM and ESAM codes with different manuals.

Why the Same DeLonghi Machine Can Show Two Model Codes

De'Longhi writes the same model with and without dots depending on the regional site. The Magnifica S appears as ECAM22.110.B on the international store and as ECAM22110B on the US store. If a DeLonghi support search with the plate code returns nothing, retry with the dots removed or added.

The De'Longhi Help Center also groups related codes with placeholder characters. The Magnifica Evo has an ECAM29X.2Y / ECAM29X.3Y section separate from its ECAM31X section, with X and Y standing in for variant digits. Match your DeLonghi plate code to that pattern, not just to the Magnifica Evo name.

Using the DeLonghi Model Number to Find Manuals and Fixes

De'Longhi runs a support page per model code; the Magnifica S ECAM22.110.B support center, for example, sits at a URL built from the model code. Enter the full DeLonghi code from the rating plate to reach the matching manual and help articles.

With the DeLonghi model confirmed, use the family guides on this site:

Dedica (EC prefix): DeLonghi Dedica common problems and solutions
Magnifica (ECAM or ESAM prefix): DeLonghi Magnifica grind settings and how to dial in the Magnifica Evo
Any model: DeLonghi troubleshooting symptom selector

DeLonghi Model Number FAQ

Where is the model number on a DeLonghi coffee machine?

De'Longhi prints the model number on the rating plate, typically at the base of the machine. The code is a mix of letters and numbers, such as ESAM5500.M or KBO1401.

Is the DeLonghi serial number the same as the model number?

No. The DeLonghi model number identifies the machine design and sits on the rating plate at the base. The serial number identifies the individual unit; on De'Longhi automatic (bean-to-cup) machines it is an 18- or 19-character alphanumeric code behind the water tank, printed and also shown as a QR code.

What do ECAM and ESAM mean in a DeLonghi model number?

ECAM and ESAM are prefixes De'Longhi uses on fully automatic bean-to-cup machines, for example the Magnifica S ECAM22.110.B and the ESAM5500.M example in De'Longhi's model-number FAQ. The Dedica manual espresso machine uses an EC prefix, as in EC685.

Why does my DeLonghi model number have no dots when the website shows dots?

De'Longhi writes the same machine both ways on its own sites: the Magnifica S is listed as ECAM22.110.B on the international store and ECAM22110B on the US store. Search with and without the dots if the support site returns nothing.

What do the letters at the end of a DeLonghi model number mean?

On De'Longhi's Magnifica S listings the trailing letters match the finish: ECAM22.110.B is sold as Black and ECAM22.110.SB as Silver Black. Keep the full code, suffix included, when searching support or ordering parts.

Sources for This DeLonghi Model Number Guide

Researched from De'Longhi support pages, FAQs, and product listings.